Troubleshooting Website Issues (Applying to the guild)

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Troubleshooting Website Issues (Applying to the guild)

Postby Navox » Sun Nov 23, 2014 10:23 pm

Welcome!

If you're having difficulty applying to the guild we need for you to troubleshoot the issue with your browser before emailing ctrofficers@gmail.com

To Apply to the guild first make sure you are using this url - http://www.converttoraid.com/guild

Click Login if you already have a login
Click Register if you do not have a login. (Your forum username and password will work here)

Once you are logged in. Click the "Apply Now" Button located on the left.
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If you are still having any sort of issue when you submit your application, please clear your browser and java cache and try again.

Clearing your Browser Cache.

Clearing Cache: Internet Explorer 8.x or later
Here's how to clear your Internet Explorer 8.x (or later) cache:
Launch your Internet Explorer browser.
Click Safety on the menu toolbar at the top right of the browser.
Or click on Tools, then Internet Options, and finally Delete in the Browsing History Section.
Click Delete Browsing History... from the drop-down menu.
Deselect Preserve Favorites website data.
Select Temporary Internet files, Cookies, and History.
Click Delete.
Close all browser windows and restart Internet Explorer.


Clearing Cache: Google Chrome
Here's how to clear your Google Chrome (most recent version) cache:
Click on the Chrome menu on the browser toolbar.
Select Tools.
Select Clear browsing data.
A dialogue window will appear, providing you with a list of checkboxes for the types of information that you wish to have removed.
You can also set how far back in your browsers history you wish to have removed.
Once, you have selected the types of information you wish to remove, click Clear browsing data.

Clearing Cache: Safari (Mac Only)
Here's how to clear your Safari (most recent version) cache for Mac OS X.
Launch Safari.
Click the Safari menu and select Empty Cache.
Click the Empty button in the dialog box that appears to confirm the deletion of your cache.
When your computer is finished, close all instances of Safari. Launch a new Safari browser window.

Clearing Cache: Firefox (most recent version)

Here's how to clear your Mozilla Firefox (most recent version) cache:
Click Tools from the main menu at the top of the Firefox window.
Select Options (the Options window will appear).
Select the Advanced tab on the top right of the window.
Click the Network tab.
In the Offline Web Content and User Data section, click Clear Now.
Once the clearing is complete click OK at the bottom of the Options window.
Close all Firefox windows and restart.

Next please try clearing your Java Cache: Windows
Click the following things in order: Start > Control Panel > Java.
Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.
Under the General tab, click the Settings button located in the Temporary Internet Files section.
Then click on Delete Files...
A dialog box will appear. Make sure all the options are selected, and click OK.
Make sure your Java is up to date and then try to fill out that application again.
Also please be sure to check all of the checkboxes at the very bottom of each section.

**Important part** Your application will be completed when you reach the "Congratulations" on the final step.
Navox
 
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Re: Troubleshooting Website Issues (Applying to the guild)

Postby nova62 » Sun Apr 22, 2018 5:59 am

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Re: Troubleshooting Website Issues (Applying to the guild)

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Re: Troubleshooting Website Issues (Applying to the guild)

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